North America: United States, Canada

Europe: United Kingdom - Austria, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Norway, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden, Switzerland,  

 

(VAT taxes of orders under 150€ are pre-collected at checkout, and no duties or taxes will be charged when the package reaches EU customs.)

Asia Pacific: Australia, China, Hong Kong, Indonesia, Japan, Macau, Malaysia, Philippines, Singapore, South Korea, Taiwan, Thailand

Note: Currently, we do not ship to countries in South America and Africa. We are unable to ship to PO Boxes or APO/FPO military addresses.

Currently, we are pleased to offer FREE standard shipping to UK on orders exceeding £20 (UK)

 

We offer FREE standard shipping Worldwide for orders exceeding $30 (US), €30 (Eurozone), AU$50 (Australia) and CA$40 (Canada). 

 

Please note, this offer excludes deliveries to certain countries, including Israel and Switzerland. 

 

For orders below the mentioned thresholds, shipping rates may be applied at checkout, varying based on your location.

United Kingdom: Orders will be fulfilled within 1 business day and may take 1-2 business days in shipping.

Europe: Orders will be fulfilled within 2 business days and may take 6-12 business days in shipping.

 

North America: Orders will be fulfilled within 2 business days and may take 6-12 business days in shipping.

Asia: Orders will be fulfilled within 2 business days and may take 8-15 business days in shipping.

You'll receive a confirmation email from our warehouse once your order is on its way. Please click on the tracking link provided in the email to view the up-to-date tracking status of your parcel.

Yes, you can. 

 

Customers who are paying with a credit card should contact our dedicated customer care team at hello@weebkeychains.com or on our contact form above with details of the address to which they want to have the order delivered. Please make sure you send this email before the order is shipped.

Please check your order status after logging into your account and check your most recent order.

Customers who are paying by PayPal are not able to change the address on their order for security reasons. You can refer to your PayPal account for more information.

Upon delivery, please inspect your items to ensure they are correct, in good condition, and not damaged. 

 

Do not sign the delivery manifest until you have inspected the order to make sure it's all there. Once you sign for the item, you are accepting the product as is.

Please note that claims for missing items or items damaged in transit must be received within five business days of receipt.

Damaged in delivery:
If there is damage to the package, or if merchandise is missing, please keep the original shipping carton and contact us immediately so we can issue a damage claim with the carrier.

Please do not return the merchandise without going through these steps, as it delays the replacement of the order or the issuance of a credit.

Missing items:
All missing item claims must be reported within five business days of delivery. Contact us to report a missing or damaged item from a shipment.

In the event that an item is out of stock or for any other reason is unable to be shipped, we will notify you in time. We will keep the order open unless told to cancel it. When the item is in stock, we will ship it out immediately.

Due to high international shipping costs, taxes, and duty fees, we cannot ship any international order that includes back ordered items. We will hold the order until all items are in stock and available to ship. Please contact us if you wish to cancel or change these items.

If you sign for an order yourself and notice the package is damaged, take photos of the package before opening it. After please contact hello@weebkeychains.com if any items are damaged inside.

 

Whether you sign for the order yourself or not, inspect the package and product after you receive it.

 

If you encounter any of the following problems with your order, please contact us via hello@weebkeychains.com within five business days with any relevant proof of the issue you have available. Timely notification and valid proof can help us resolve your issue as soon as possible.

1) Damaged delivery package or product package – Attach the photos of the delivery package and product package to your email.
2) Items in the package are not the products you ordered (missing or incorrect items) – Attach photos of your received items and packing list in the email.
3) The package is marked as having been signed for on the courier’s website, but you did not receive the package.

For now, we accept PayPal, Visa, Master Card, American Express, Google Pay, Shop Pay, and Apple Pay. All are safe, trustworthy, and global payment methods.

For now, we accept orders with the following currencies: USD, EUR, GBP, CAD, AUD, MYR, SGD, and HKD.

You can request Return & Refund Service within 90 calendar days of receiving the product (calculating from the next day when the product is received), and a Lifetime Replacement Service if the product breaks.

You can cancel your order within 6 hours. To do so, please contact our support team on the contact form or send us an email to hello@weebkeychains.com

If your product breaks you can request a new one by sending us pictures to hello@weebkeychains.com and we only ask that you cover the shipping to your address.